To ensure the safety of our customers, staff, transport partners, and international customs compliance, certain items cannot be shipped through our logistics network. All shipments must comply with international shipping regulations, airline cargo rules, and destination country import laws.
Customers are responsible for ensuring that all goods submitted for shipment comply with applicable regulations.
Failure to declare restricted items may result in:
- Shipment confiscation
- Fines or penalties from authorities
- Shipment delays or destruction
- Possible legal action
If you are unsure whether your item is permitted, please contact our support team before booking your shipment.
Prohibited Items
The following items are strictly prohibited and cannot be shipped under any circumstances.
- Explosives, fireworks, ammunition, and gunpowder
- Firearms and weapon components
- Illegal drugs and narcotics
- Hazardous chemicals and toxic substances
- Flammable liquids and gases (fuel, petrol, lighter fluid)
- Counterfeit goods or illegal merchandise
- Radioactive materials
- Human remains or body parts
- Perishable biological substances or medical waste
- Compressed gas cylinders
- Lithium batteries not properly declared or packed
- Any item prohibited by international law or destination country regulations
Restricted Items (May Require Approval)
Certain items may be shipped only with proper documentation, packaging, and regulatory approval.
These may include:
- Lithium batteries contained within equipment
- Medical devices and pharmaceuticals
- Alcohol and beverages
- Food products and agricultural items
- Cosmetics and beauty products
- Perfumes containing alcohol
- Valuable goods such as jewelry or precious metals
- Electronics and high-value equipment
- Cultural artifacts or antiques
- Items requiring import/export permits
Shipping these items may require additional documentation, certifications, or special handling procedures.
Country-Specific Restrictions
Each destination country maintains its own customs regulations and import restrictions. An item permitted in one country may be restricted or banned in another.
Customers are responsible for verifying:
- Import permits
- Customs duties and taxes
- Local product restrictions
- Documentation requirements
Our team will assist where possible, but compliance ultimately remains the responsibility of the shipper.
Declaration Requirement
All shipments must be accurately declared at the time of booking.
Shippers must provide:
- Accurate description of goods
- Correct declared value
- Quantity and weight
- Proper documentation when required
Misdeclaration may result in shipment rejection, customs seizure, or legal penalties.
Right to Inspect
For security and compliance purposes, we reserve the right to:
- Inspect any shipment
- Refuse items that violate regulations
- Report suspicious shipments to authorities
This policy helps ensure the safety and integrity of our logistics network.
Need Assistance?
If you are unsure whether your item is allowed for international shipment, please contact our team before sending your package.
Our support specialists can help verify:
- Shipping eligibility
- Documentation requirements
- Packaging standards
- Customs regulations